Terms of Use
Last updated:
Agreement to Terms
By accessing and using the Thalthol website and services, you agree to be bound by these Terms of Use and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.
Services Description
Thalthol provides professional garden lighting and automated watering system installation services in the Toronto area. Our services include:
- Design and installation of outdoor LED lighting systems
- Smart irrigation and watering system setup
- System maintenance and repair services
- Consultation and site assessment
- Technical support and customer service
All services are subject to availability and may vary based on property requirements and local regulations.
User Obligations
When using our services, you agree to:
- Provide accurate, current, and complete information during consultations and service requests
- Maintain the confidentiality of any account credentials
- Notify us immediately of any unauthorized use of your account
- Ensure proper site access for our installation teams
- Comply with all local regulations regarding outdoor installations
- Not use our services for any unlawful purpose
Intellectual Property
The content on this website, including text, graphics, logos, images, and software, is the property of Thalthol and is protected by Canadian and international copyright laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.
The Thalthol name, logo, and all related marks are trademarks of thalthol. Use of these marks without permission is strictly prohibited.
Pricing and Payment
All prices listed on our website are in Canadian dollars and are subject to change without notice. Final pricing for installations will be confirmed in writing through our quotation process.
Payment terms will be specified in your service agreement. We typically require a deposit upon contract signing, with the balance due upon completion of installation. We accept major credit cards, debit cards, and bank transfers.
Late payments may be subject to interest charges as permitted by law.
Warranties and Guarantees
We stand behind the quality of our work. All installations include warranty coverage as specified in your service agreement. Typical warranty periods are:
- Labor warranty: 2 years on standard installations
- Equipment warranty: As provided by manufacturers, typically 2-5 years
- Extended warranties available for premium packages
Warranties do not cover damage caused by misuse, neglect, accidents, or failure to perform recommended maintenance.
Limitation of Liability
To the maximum extent permitted by applicable law, Thalthol shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.
Our total liability for any claims arising from our services shall not exceed the amount you paid for the specific service giving rise to the claim.
Cancellation and Refunds
Cancellation policies are specified in individual service agreements. Generally:
- Cancellations made more than 7 days before scheduled installation receive full deposit refunds minus a 10% administrative fee
- Cancellations made 3-7 days before installation receive 50% deposit refund
- Cancellations made less than 3 days before installation forfeit the deposit
- Custom-ordered equipment may not be eligible for refunds
For detailed refund information, please refer to our Return Policy.
Indemnification
You agree to defend, indemnify, and hold harmless Thalthol and our employees, contractors, and partners from any claims, damages, obligations, losses, liabilities, costs, or expenses arising from your use of our services or violation of these Terms of Use.
Governing Law
These Terms of Use shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.
Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts of Ontario.
Severability
If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be replaced with a valid provision that most closely matches the intent of the original provision.
Changes to Terms
We reserve the right to modify these Terms of Use at any time. We will notify users of any material changes by posting the updated terms on this page with a new last updated date. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.
Contact Information
For questions regarding these Terms of Use, please contact us:
- Email: contact@thalthol.world
- Phone: +1 416-393-7131
- Address: 789 Yonge St, Toronto, ON M4W 2G8, Canada